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GlobalDial Services have a wealth of experience in business process outsourcing, working in concert with a range of companies worldwide.

From front and back office outsourcing to sales and marketing assistance, GlobalDial have the strategic solutions to truly maximise your business’ potential.
Based in Bangalore, we provide outsourcing solutions to businesses across the globe, focusing on maximising performance, boosting sales and providing world-class customer service. By improving efficiency, streamlining processes and driving productivity our outsourcing initiatives improve the operational capacities of businesses worldwide.

Our results truly speak for themselves, and we offer a range of executive business outsourcing services in a number of sectors, including:


Travel

The world today has never been more accessible, yet the recent economic downturn has left consumers wanting executive travel options at bargain prices. One way in which travel companies may choose to offset the inevitable decrease in profits and improve efficiency is to outsource many of its functionality to a business provider such as ourselves.

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Telecom

The advent of the internet and mobile communication has seen an exponential rise in the importance of reliable telecommunication services which has resulted in a wealth of service providers and a savvy, aggressive telecoms consumer base.

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Banking & Finance

The burgeoning financial industry has seen both significant improvements and declines during the recent economic downturn. Despite increased competition and tougher regulation, the number of companies offering financial services has grown exponential, quick to capitalise on the increased awareness and reduced stability of many consumer’s financial lives.

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Retail

The current economic environment has put unprecedented strain on all industries, with the retail sector being hit extremely hard. Reduced consumer disposable income, the rise in internet shopping and international shipping have all led to unavoidable pressures and unavoidable reductions in profit to even the most established retail companies.

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Sales and Marketing

With today’s vast array of marketing opportunities including internet, television, print and electronic media options, harnessing the power of sales and marketing strategies is a key determining factor in your business’ likelihood of success. Optimizing your advertising opportunities is essential in terms of minimizing costs and maximizing returns.

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Market Research

In addition to providing front- and back-office services, GlobalDial Services also offers market research opportunities. Despite the uncertain financial climate, consumers today are extremely savvy and keen to provide feedback on positive and negative aspects of their customer experience.

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