In addition to providing front- and back-office services, GlobalDial Services also offers market research opportunities. Despite the uncertain financial climate, consumers today are extremely savvy and keen to provide feedback on positive and negative aspects of their customer experience.
By directly probing your target audience and providing specific feedback, we can tailor truly bespoke solutions for your business, authenticated by actual customer insights.
We provide a full market research service from panel recruitment and survey collection (CATI) to data management and analysis. Once orchestrated and collated, we will transcribe results and provide meaningful insights into potential improvements or targeted marketing strategies.